Refund Policy

We’re confident you’ll be happy with your order; however, if you decide to cancel, there is a short period between placing your order and approving the artwork during which we can stop the process and issue a refund. Once artwork approval has been given, refunds can no longer be offered as production and printing will have commenced.

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.